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Human Resources


We believe high performing, engaged and inspired employees are the engine of any thriving business – they truly are how great work gets done.

Talent Acquisition and Hiring

  • Employment branding
  • Recruitment marketing
  • Website review
  • Sourcing techniques
  • Interview workflow, tools and best practices
  • Interview & reference checking guides
  • Legal compliance
  • Referral programs
  • Pre-employment Assessments
  • Background checks
  • Recruiting technology review/recommendations

Program Development & Review

  • Compliance
    • Department of Labor/FLSA
    • I-9 and E-Verify
    • Family Medical Leave Act
    • Risk Management
  • Compensation
    • Total Rewards
    • Compensation analyses
    • Merit increases
    • Incentive plans
  • Non-brokered Benefits
    • Vacation, Sick or Paid Time Off
    • Tuition Reimbursement
    • Employee lunch & learns
    • Employee Assistance plans
  • Employee Relations
    • Guidebook creation & review
    • Onboarding & off-boarding processes
      • New Employee Orientation
      • Stay interviews and exit interviews
    • Performance Management
      • Employee Appraisals
      • Employee Discipline
      • Workplace Investigations

HR Metrics

  • Employee Turnover
  • Unemployment
  • Workers Compensation
  • Hiring

Want More Information?

Contact Erica Kitzman, Vice President of People Strategies. 

Our Team at Work

Key Leadership


Daniel Harcey

Director, Human Resources & Learning and Organizational Development

Daniel has twelve years of experience in the non-profit sector, including nine years with the Developmental Pathways family of companies. As the Director of Staff Development and Training, Daniel oversees employee onboarding training, leadership & management development, evaluation/assessment administration, and other talent management functions. Over the last twelve years, Daniel has spent three years providing direct support to individuals with disabilities, just under two years in business analytics/project management, and seven years in training and development. Daniel’s unique background in both the program and business aspects of non-profit administration has equipped him to model and implement ‘business with a heart’ talent management practices. Daniel holds a B.A. in Psychology from Cornell College.


Joanne Johns

Associate Director, Human Resources

Joanne has extensive experience in many areas of HR, most recently holding both corporate and plant operations roles at CertainTeed Corporation.  Her prior experience includes the managed staffing services and document management industries.  Joanne approaches her role as a partner to those she supports. Through collaborating and building positive relationships with all employees, she works to ensure the best possible outcome to every situation. Alongside her team, Joanne provides direction and leadership with performance management, succession planning, workforce planning, HR related training and metrics, total rewards, employee relations, and other HR initiatives. Joanne received a bachelor's degree in Psychology from the University of Pittsburgh.  She is also a certified Professional in Human Resources (PHR) and a certified trainer in DiSC behavioral assessments.